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ciphergothA slightly geeky questions on behalf of ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
ergotia. She's just installed iTunes so she can use the iPod she got for Xmas, but it seems to have a problem fetching track title information from the Gracenote database - the message flashes up that it's accessing Gracenote, but when the dialog goes away, it still shows "track 01, track 02" as before. We're running ZoneAlarm and we've disabled Windows Firewall, but ZoneAlarm isn't blocking iTunes. Any ideas what we can try? Running XP SP2. Thanks!
ergotia. She's just installed iTunes so she can use the iPod she got for Xmas, but it seems to have a problem fetching track title information from the Gracenote database - the message flashes up that it's accessing Gracenote, but when the dialog goes away, it still shows "track 01, track 02" as before. We're running ZoneAlarm and we've disabled Windows Firewall, but ZoneAlarm isn't blocking iTunes. Any ideas what we can try? Running XP SP2. Thanks!
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Re: Not an answer but a few more questions...
Date: 2005-02-17 10:27 am (UTC)It once worked, for the first CD I installed, and has never worked since.
> What happens when you try to access CDDB manually? (Select the CD in the Source list, then choose Advanced > Get CD Track Names.)
I'll try when I get home - I couldn't figure out how to manually trigger it...
> What happens when you enter the data for a CD manually - does it remember?
Yes.
> Is iTunes cleared for both incoming and outgoing traffic in ZoneAlarm?
Yes.