iTunes help for ergotia?

[ciphergoth]

A slightly geeky questions on behalf of ergotia. She's just installed iTunes so she can use the iPod she got for Xmas, but it seems to have a problem fetching track title information from the Gracenote database - the message flashes up that it's accessing Gracenote, but when the dialog goes away, it still shows "track 01, track 02" as before. We're running ZoneAlarm and we've disabled Windows Firewall, but ZoneAlarm isn't blocking iTunes. Any ideas what we can try? Running XP SP2. Thanks!

Comments

[ravenevermore.livejournal.com]

No idea. I'm using iTunes atm to import my CD collection, and apart from the occasional bootleg or really really obscure cd, it's working fine. Has the CD used gracenote ok on another piece of software or another program? You can manually search for a CD here: http://www.gracenote.com/music/ if it's a CD-R it also doesn't always work i've found...

Odd that.

I've not had an issue with itunes and gracenote running through either my home connection, the work connection or the work proxy.

[grumpy-sysadmin.livejournal.com]

Gracenote (and freedb) will happily "almost match" CD-Rs, based on the track lengths, it's just that the "unique" identifier number in the header on the CD won't match.

Does iTunes really not offer the "fuzzy match, is this what you mean?" reponse that Gracenote definitely gives? Lame, if so.

[ravenevermore.livejournal.com]

Yes it does, but even so, I still have some CD-Rs of official releases that don't get their titles picked up.