iTunes help for ergotia?

[ciphergoth]

A slightly geeky questions on behalf of ergotia. She's just installed iTunes so she can use the iPod she got for Xmas, but it seems to have a problem fetching track title information from the Gracenote database - the message flashes up that it's accessing Gracenote, but when the dialog goes away, it still shows "track 01, track 02" as before. We're running ZoneAlarm and we've disabled Windows Firewall, but ZoneAlarm isn't blocking iTunes. Any ideas what we can try? Running XP SP2. Thanks!

Comments

[lovingboth]

Presuming google isn't revealing what the problem is, I'd be tempted to stick another machine inbetween her PC and the internet, set up as a logging proxy, and see who's saying what to whom and with what result.

Alternatively, not having iTunes, can it be told to use freedb instead?

[ciphergoth.livejournal.com]

No, it can't be thus configured.

Time to fire up Ethereal on the router then, I guess!