ciphergoth: (fan)
[personal profile] ciphergoth
Todays peeve is idiots who say "I got an error message" but are incapable of even attempting to read the message. Did it cross your mind that the text in that message might be for something, and you might learn something by reading it? If I don't know the error, how can I fix your problem? Or are all error messages just computerese for "SOMETHING FUCKED UP, MAKE SOMEONE ELSE FIX YOUR PROBLEM"?

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Date: 2003-08-18 06:29 am (UTC)
From: [identity profile] marypcb.livejournal.com
bonus tip for extra points: get the user to press PrintScreen and send you the error message

I woner if that would be a useful background utility - like the MS phone home error message when applications crash, a utility that you could open that would capture the error message and system state and submit them as a support request to your help desk, with a link that lets the help desk remote in to your system and fix it for you ;-)

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Paul Crowley

January 2025

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