Today's peeve
Aug. 16th, 2003 03:31 pmTodays peeve is idiots who say "I got an error message" but are incapable of even attempting to read the message. Did it cross your mind that the text in that message might be for something, and you might learn something by reading it? If I don't know the error, how can I fix your problem? Or are all error messages just computerese for "SOMETHING FUCKED UP, MAKE SOMEONE ELSE FIX YOUR PROBLEM"?
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no subject
Date: 2003-08-16 09:03 am (UTC)Another peeve: I'll sometimes talk people through running the command prompt commands that I'd be running if only their server were picking up the )(*_(*_( phone. I'll have them type something ("no, don't write out 'space' hit the space bar") and hit enter. Then I'll wait patiently for them to read me back what the response was. Then ask, "what did it say?" "nothing." "no, look... " "D:\DS>" "no, above that." "Oh!" and they read the useful info that came back.
Why is it so hard to realize that the person on the phone is asking you to type things for a reason?