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Dec. 28th, 2002 03:05 am
ciphergoth: (Default)
[personal profile] ciphergoth
Four hour delay there.

Three hour delay back.

By way of compensation for the four hour delay, they gave us free drinks on the flight. Woohoo. They didn't give them to us on the way back, though; I assume that giving every three-hour-delayed-flight free drinks would be very expensive for them.

Do not fly EasyJet.

Take the fucking train.

Date: 2002-12-30 02:21 am (UTC)
From: [identity profile] ajva.livejournal.com
How often have you flown BA? You must have been dead unlucky, 'cos I had a great experience flying with them this year. I had some trouble over an e-ticket (the check-in lady told me to go to the ticket desk, the ticket desk lady sent me away). I accosted a BA lady as she was coming out of an office with colleagues, obviously on her way somewhere else, to ask her where I should go. She took me over to a free desk and sorted me out entirely including checking me in and everything - bear in mind she was on her way somewhere else and voluntarily sorted everything out for me, a not inconsiderable task. Then the flight left bang on time, was very comfortable and arrived on time (both ways), and bags appeared quickly. I guess you must just have been unlucky. I certainly will never fly with a budget airline again (I don't fly very often), and in any case flying with Go to Italy cost just as much as it would have done if I'd flown with a non-budget airline. And I'll fly BA wherever possible.

Date: 2002-12-30 03:48 am (UTC)
ext_52412: (Default)
From: [identity profile] feorag.livejournal.com
Only the four times, which was enough to make me decide that that only way I'm flying BA again is if it's Concorde, and then the connecting flight from Turnhouse to Heathrow will be with BMI. [livejournal.com profile] autopope has done a couple of return trips more and agrees with me. I only suffered lateness and crappy service ([livejournal.com profile] autopope suffered old, rattly planes and inapproproriate equipment), but I used to know a guy who worked for them who told me about the luggage loss figures BA would admit to - about 10% of luggage was lost or sent to the wrong place at that time. I never flew with Go because of BA cooties.

Of the full-service airlines, I was impressed with Lufthansa. Things went wrong, but they dealt with them efficiently. We made our connection to SFO at Frankfurt, but our luggage didn't, but when we arrived we were called to one side by a Lufthansa employee who had all the relevant forms already filled in, and just needed to know where to deliver our luggage and for us to sign it. The luggage appeared in our hotel room the folowing day. Aer Lingus seems to suffer from the Irish sterotype about the failure of the Irish-Mexican dictionary project because Irish has no word which captures the sheer urgency of 'mañana', but they have the honour of being the only non-budget airline on the list of those which haven't buggered up my special dietary requirements (mostly because they feed their passengers alcohol on short-haul flights) and they were £50 cheaper than Ryanair!

My experience of full-service airlines is that I won't use them for short-haul stuff unless there is no low-cost alternative, or that alternative is much more expensive. I see no point in paying extra to get a crap seat at the back of the plane (because I always check in in good time), a meal I can't eat anyway, and no difference in timekeeping.

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Paul Crowley

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