Paul Crowley

i wrote a pissed off letter to Steve (can't remember last name, it was a couple of years back now). they didn't respond, so i wrote another one, threatening legal action (bogus, but it worked). it took them a while, but they eventually gave me a refund (like 2-3 months later). i think they were embarrassed, more than anything- i hadn't even worn the trousers i ordered and they were falling apart! i hope you manage to get a refund out of them. i've heard other dodgy things about folk not getting refunds, and that they hire cheap, foreign labour, little old indian ladies to make their goods for them on a low budget. :(
they obviously know their stuff is crap if they're not wanting to give out refunds..